Privacy Policy and KVKK

COOKIES POLICY

As Sofa Fontana, we have provided information on the types of cookies used on our website ( https://sofafontana.com/ ), why cookies are used and how to manage these cookies in order to comply with the obligations under the Personal Data Protection Law No. 6698 (KVKK).

In this Cookie Policy, cookies used to provide better service to website visitors and to provide a functional online environment are explained to visitors, and how personal data obtained in accordance with the KVKK is processed and the legal rights and authorities of the user are specified.

What is a Cookie?

A cookie is a text file stored on a hard drive or in a browser folder when a website is visited. The purpose of cookies is to make the service provided to website visitors faster and more functional. A personalized online environment is provided to the website visitor through cookies. Our visitors can determine and change their preferences regarding the use of cookies. Likewise, the visitor has the right to request the deletion of cookies.

Types of Cookies

Cookies can be classified as cookies according to the purpose they serve, the period for which the data is stored, and the sources from which they are created.

Cookies According to Their Purposes

In this classification made according to the purpose of using the cookie, absolutely necessary cookies, preference cookies, statistics cookies and marketing cookies are explained.

Strictly Necessary Cookies

Strictly necessary cookies are cookies that are necessary for the use of features such as browsing the website and accessing secure areas of the site. In order to complete the purchase and sale transaction while shopping online in e-commerce stores, the items that the user has chosen must be kept for the next step. Cookies that allow items to be kept in the shopping cart on e-commerce sites can be considered as examples of strictly necessary cookies. Strictly necessary cookies are generally first-party session cookies. Although consent is not required for these cookies, the reason why the cookie is used and the necessity of the cookie should be explained to the user.

Preference Cookies

It allows the website to remember the choices made in the past (username, password, language preference, etc.). Preference cookies that enable automatic login to the website are also called functional cookies.

Statistics Cookies

Statistical cookies, also known as performance cookies, are cookies that provide anonymous, statistical data regarding the use of the website. Statistical cookies can store how the user uses the website, the pages they visit, and the links they click. Anonymized statistical cookies are not used to identify the website user. The purpose of these cookies is to make the website more functional.

Marketing Cookies

Marketing cookies are cookies that allow advertisers to serve ads based on the user's interest. Statistical data on ads encountered by the website user, data obtained through marketing cookies, can be shared with other organizations or advertisers. These are cookies that can be stored permanently.

Cookies According to Their Storage Period

Cookies are divided into two categories, session cookies and persistent cookies, depending on the retention period of the data. The difference between session cookies and persistent cookies is that they provide temporary, instant data information.

Session Cookies

Session cookies provide data that can be stored until the user closes the browser or until the session ends. They are short-term cookies.

Persistent Cookies

Persistent cookies are cookies that remain on the drive until the cookie is deleted by the user or until a specific expiration date for the cookie is reached. Persistent cookies have a variable-term expiration date written in their code. According to the e-Privacy Directive, persistent cookies should not last longer than 12 months.

Cookies by Source

First Party Cookies

As the name suggests, first-party cookies are placed on the device directly by the website being visited.

Third Party Cookies

Third-party cookies are cookies placed on the device by a third party, such as an advertiser or analytics system, and not by the website visited.

Why Are Cookies Used?

As is the case with most websites, bilincsel.com.tr ("Site") and the mobile application (collectively referred to as the "Platform") use Cookies to display personalized content and advertisements to visitors, to perform analytical activities within the site, and to track visitor usage habits.

On the Platform, Cookies are used for the following purposes:

• To perform the basic functions required for the operation of the Platform. For example, to prevent the loss of products in the product basket of BPGS members during their visit. To prevent the need for logged-in members to re-enter their passwords when visiting different pages on the Platform.

• Analyze the Platform and improve its performance. For example, integrating the different servers on which the Platform operates, determining the number of visitors to the Platform and making performance adjustments accordingly, or making it easier for visitors to find what they are looking for.

• To increase the functionality of the Platform and ensure ease of use. For example, sharing on third-party social media channels through the Platform, remembering the username or search queries of visitors to the Platform on subsequent visits.

• To perform personalization, targeting and advertising activities, such as showing visitors advertisements related to their interests based on the pages and products they view.
  
  

Cookies Used on Our Website

Privacy and Cookie Management

We process the data regarding the sections visited by the users when they enter the website, within the scope of the KVKK, by observing the legal rights of our users, in order to increase the quality of use of the website, to increase the benefit obtained from the use by facilitating the use of the website, and to develop our website and prevent the possibility of security vulnerabilities. Starting from the moment they enter the website and ending with their departure, including using the contact form, users accept and declare that they are informed that the data mentioned above is processed and that they consent to the data processing process to be carried out by BPGS within this scope. Users can prevent websites from processing/storing their personal data through cookies. They can also delete cookies in their internet browsers beforehand.

Users can prevent the use of cookies in various ways. If you, as a user, want to prevent the use of cookies;

In Chrome browsers, you can choose from Settings> Show advanced settings> Privacy> Content settings> Cookies> Manage exceptions or from chrome://settings/cookies. ( http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647 )

Internet Explorer > select the tools button and then internet options > click on the privacy tab > in the settings section move the slider up to block all cookies or down to allow all cookies and select ok. (https://support.microsoft.com/en-us/help/17442/windows-internet-explorer- delete-manage-cookies)

You can disable cookies for my site from Firefox > browser options > privacy > history > use custom settings for history > accept cookies from sites > privileges or from about: preferences - privacy. ( http://support.mozilla.com/en-US/kb/Cookies )

iOS Safari > tap the settings icon on your phone > safari block cookies always block > wait 5 minutes and open the app. For other browsers, you can access it from the settings section or help section of your browser. ( https://support.apple.com/kb/ph19214?locale=tr_TR )

Internet Explorer > https://support.microsoft.com/en-us/help/17442/windows-internet-explorer- delete-manage-cookies

User's Right to Access Data and Requests

Within the framework of the rights and authorities granted to them by the KVKK, users can apply to BPGS and obtain information regarding themselves:

• Learning whether personal data is being processed,
• To request information regarding the processing of personal data,
• To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom personal data is transferred, either domestically or abroad,
• To request correction of personal data if it is processed incompletely or incorrectly,
• Request the deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation,
• Request that the correction, deletion and destruction processes carried out in accordance with the relevant legislation be notified to third parties to whom personal data has been transferred,
• To object to a result that is to the detriment of the person himself/herself, as a result of the analysis of the processed data exclusively through automatic systems,
• They have the right to demand compensation in case they suffer damage due to the unlawful processing of their personal data.

Users who own personal data may apply to BPGS regarding the above requests through the Application Form in accordance with the LPPD. Applications are answered within thirty days from the date your request reaches us, depending on the nature of the request, in accordance with Article 13, paragraph 2 of the LPPD. However, if the transaction requires an additional cost, the fee in the tariff determined by the Board may be collected from the data owner by BPGS.

In accordance with the KVKK, BPGS may accept the request or reject it by explaining the reason and notify the relevant person in writing or electronically. If the request in the application is accepted, BPGS will fulfill the necessary. In accordance with the KVKK, if the application is caused by the error of the data controller, the fee received will be returned to the relevant person.

The user undertakes that the information provided to BPGS in accordance with the KVKK is complete, accurate and up-to-date, and in the event of a situation that violates this undertaking, all responsibility will belong to the user/visitors and BPGS will not have any responsibility.

Safe Shopping

Your shopping is 100% secure with our payment system. SSL (Secure Socket Layer) security protocol is used with 256 bit encryption in data transfer. Your credit card information is not recorded in our system and cannot be viewed by any third parties including site administrators. All transactions after you approve your shopping cart are carried out electronically between you and the bank we work with with a 256 bit security certificate. You can review the Customer Help Page for detailed information.

Control of Your Personal Information

You can see, change and delete the information you provided while becoming a member of Sofa Fontana and while shopping in the “My Account” menu. If you do not remember your password, you can use the “I Forgot My Password” link in the “Member Login” section. You can log in to the system again by following the following steps.